030-Discovering DSOs with Ashley McCauley

This week on Discovering DSO’s Ashley talks with Genevieve Poppe who is the owner of Poppe Practice Management. Genevieve and Ashley discuss what Poppe Practice Management, EOS, and the truths about documentation. 

 

Episode Highlights

 

• Poppe Practice Management
• EOS Implementer 
• Book: Traction by Gino Wickman  
• COVID-19 Break
• The truth about documentation 

 

Quotes 

 

“I like to say I’ve been doing it since before it was cool” 

 

“I am an enthusiastic change agent… which not everybody loves about me at first” 

 

“We’ve got all of these great leaders, that have many great skill sets and how do we utilize them to their full ability” 

 

“That’s what we have here… everything has just stopped on us” 

 

“Documenting them is really only half the battle… I go to offices all the time that have beautifully documented processes and no body is doing them” 

 

“Good management, good leadership, good communication, solid repetition... those are all things that have to be in place for any documented system to function”  

 

“If it’s something you are not going to enforce… don’t bother documenting it” 

 

Links

https://www.poppepracticemanagement.com

Book: Traction by Gino Wickman  

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429