033-Discovering DSOs with Ashley McCauley

This week on Discovering DSO’s Podcast with Ashley McCauley, Ashley talks to us about communication and training to best support your team and implement changes.

 

Episode Highlights

• Communication and buy in 
• How to communicate changes/ Communication Plan 
• Consistency of information
• Different types of learners

 

Quotes

 

“Everybody handles change differently”

 

“Now more than ever our teams are thinking about how you are going to handle things as leader”

 

“We need to provide a safe environment for our teams and patients” 

 

“You want your teams to understand why you are implementing changes, explain and communicate your thought process” 

 

“You need to create the buy in for a change” 

 

“We are all adapting to a new normal” 

 

“Make sure there is something for everybody"

 

Links

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429