Tuesday Aug 18, 2020
047- Discovering DSOs with Ashley McCauley
This week on Discovering DSO’s Podcast with Ashley McCauley. This week Ashley talks to us about transitions. Highlighting components and experiences within her own DSO!
Episode Highlights
- Team Transition
- 7 Habits of Highly Effective People
- Off-boarding
- Communication
- Exit Interviews
Quotes
“The key component of a smooth transition is communication”
“Do you have an off-boarding procedure or checklist?”
“Say your message often, and in different ways”
“What we know today is… and what we don’t know today is…”
“What we are doing today, might not be what we are doing tomorrow”
“It’s hard not to take those things personally, but you want to have a strong off-boarding so they feel they could leave on good terms”
“With dental offices word travels fast”
“It is really hard to see that feedback from an exit interview sometimes, but it is such an invaluable tool”
Links
7 Habits of Highly Effective People: https://amzn.to/30J0h0W
More Discovering DSO Episodes: https://ataleoftwohygienists.com/discoveringdsos/
The Dental Podcast Network Channel One homepage:
The Dental Podcast Network Channel Two homepage: