Episodes
Tuesday Nov 12, 2019
Tuesday Nov 12, 2019
In this week’s episode of “Discovering DSOs with Ashley McCauley”, Ashley is joined by a DSO HR Director, Maribeth Beatty, who shares her valuable insights into the Human Resources aspects of a DSO. Episode Highlights: Maribeth’s background and her journey to her current role Her two important criteria when looking to join a company Maribeth’s role in supporting the DSO Enlightening others about DSOs Quotes: “Primarily, we are here to provide our offices tools, training and resources to help their practice and their leaders still run the practice on their own.” “A big part of your role is creating a culture.” “Providing a ‘wow’ experience for our team members who in turn then, you know, provide that ‘wow’ experience for our patients.” “The bottom line is really, you know, hiring people that do align with those core values.” “We’re not here to dictate policies and procedures but rather provide them tools and best practices to lead them to success.” “They’re always going to have a network of support to lean on.” “We want experiences that rise above the everyday…moments that make us feel engaged, joyful, and amazed.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 The Association of Dental Support Organizations homepage: https://www.theadso.org/
Monday Nov 11, 2019
Monday Nov 11, 2019
Show Notes: This week, on the Protecting our Public Health Podcast, Sharity welcomes Dr. Matt Allen back to the show to continue their discussion about Health Equity and to focus on tools that can be used by the oral health care team to address this equity. Episode Highlights: Dr. Allen’s review of the philosophy behind health equity ‘Equity’ and ‘equality’ ‘Motivational interviewing’ and ‘shared decision making’ ‘Cure’ and ‘Care’ Quotes: “That word ‘equality’ has lots of different meanings.” “Respect for the autonomy of the other person.” “’Cure’ is impatient sometimes and it kind of addresses the outcome, whereas ‘care’ kind of addresses the process, and simply being with people and that can be really healing…’cure’ can become offending instead of liberating.” “What really will guide us towards what is going to be a successful outcome for someone is their values and their preferences.” “They might be making a decision that’s different than one that we might make, but is that helping that person flourish?” “Finding a different framework in which we can operate that will help us say ‘I can let go’…that is an important thing for us as practitioners as well.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 M David MI homepage: http://mdavidmi.com/ Matt’s email: matt@mdavidmi.com
Friday Nov 08, 2019
Friday Nov 08, 2019
Joyce Moore, Clinical Instructor at the Department of Dental Hygiene at Bristol Community College, and OSAP’s 2019 Emerging Infection Control Leader Award recipient, joins Michelle for this week’s episode of The Official OSAP Podcast with Michelle Lee. Joyce shares with listeners some insights into Personal Protective Equipment (PPE), the topic she will be speaking about at this year’s Dental Infection Control Boot Camp. Episode Highlights: PPE best practices The value of attending the Boot Camp Common PPE mistakes Quotes: “It’s not just knowing that we need to do it, it’s knowing how to do it correctly.” “I’m a geek when it comes to this, and I’m so thankful that people have the same passion.” “This is my tribe, these are my people.” “I call that the ‘chin bra’.” “It may be common out there, you know, in photos, but may not be the best practice for the real world.” “Sometimes they don’t know what they don’t know.” “You can’t get all this knowledge while you’re busy working in a practice.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 OSAP’s homepage: https://www.osap.org/ Michelle Lee’s email: mlee@osap.org
Thursday Nov 07, 2019
Thursday Nov 07, 2019
In this week’s episode of Rebuilding Your Dental Passion, Laura discusses the importance of effective communication, offers practical strategies to help achieve it, and highlights some barriers to avoid or overcome in the process. Episode Highlights: Laura’s role and observations as a Clinical Operations Coach Effective communication skills and tips Barriers to effective communication Quotes: “Some of the girls were struggling with their love and their drive for dental, and what I found is a lot of it was with their communication.” “The big thing is being effective with your communication and being a good listener.” “When we’re communicating, it’s more than just an exchanging of information…It’s more of understanding the emotion and the intention behind the information.” “Stress and being out of control emotionally are some big things that will affect us from being not an effective communicator.” “When we get frustrated with people at work, every little thing they do, you are like nit-picking…and then you kind of feel they’re doing it intentionally when they might not be.” “Set aside that judgment and withhold blame and criticism.” “Everybody deserves the same amount of respect, no matter what your role is, no matter how much you get paid, no matter how much experience you have.” “You need to be able to hold each other accountable, and…you need to be able to take that corrective criticism…that is how we grow.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429
Wednesday Nov 06, 2019
Wednesday Nov 06, 2019
In this week’s episode of the Reflection Health Podcast, Katy and Machell wrap up their series about ‘inflammation’ by looking at root causes of systemic disease as well as some treatment suggestions. Episode Highlights: The ‘gut health’ component The impact of stress on our health The importance of finding the right health team to work with Endocrine disruptors Quotes: “Maybe they’re so miserable they don’t know what’s it’s like to be happy because they hurt all the time.” “I think stress is the number one cause of systemic diseases.” “My body hurt, my gut was a mess, I couldn’t sleep. It affected every area in my life.” “We’re seeing a huge amount of people with fertility problems and a big part of that is coming from these endocrine disruptors.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 Productive Dentist Academy homepage: https://productivedentist.com/ Katy’s email: katy@productivedentist.com Machell’s email: machell@productivedentist.com EWG Healthy Living App homepage: https://www.ewg.org/apps/
Tuesday Nov 05, 2019
Tuesday Nov 05, 2019
In this week’s episode of “Discovering DSOs with Ashley McCauley”, Ashley is joined by Jeremy Moeller, a National Accounts Sales Manager for Dentsply Sirona, to talk about the vendor and manufacturer side of partnering with DSOs. Episode Highlights: Jeremy’s role within Dentsply Sirona and how they help DSOs Similarities and differences between private practice and DSOs from the manufacturing perspective Best practices to support DSOs with their formularies The evolution of the DSO world with manufacturer partnerships over the years The 2 key challenges that DSOs face Quotes: “Our goal is really to deliver comprehensive oral health solutions to support the clinical and operational success of our partners.” “In a DSO you really need to systemize your procedures and your products that you use across different locations which really helps when you’re training new team members.” “There was this real misnomer that DSOs were just dental mills.” “I don’t think there’s any greater risk for most DSOs than not fully abiding by infection control guidelines. All it takes is one disgruntled employee to leave and try to be a whistle-blower and that office is going to be shut down.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 The Association of Dental Support Organizations homepage: https://www.theadso.org/ Dentsply Sirona homepage: https://www.dentsplysirona.com/en-us Jeremy’s contact information: (C) 630-650-6610 (Email) jeremy.moeller@dentsplysirona.com
Monday Nov 04, 2019
Monday Nov 04, 2019
This week, on the Protecting our Public Health Podcast, Sharity begins her month long series focusing on Health Equity by speaking with Dr. Matt Allen about its definition and the philosophy behind it. Episode Highlights: Dr. Allen’s professional roles His definition of dental health equity The philosophical concepts involved in health equity The shift from health education to the patient centered approach over the years Quotes: “Mostly, what I get to do right now is to help people think about what it means to talk with patients and build relationships with patients and how that impacts health.” “One of the things that we work really hard on in equity is ensuring a just distribution of opportunities and social goods…that are able to help people achieve health.” “Oftentimes what can happen is that, when we do that, people can take that as a form of disrespect.” “Instead of doing things for people, what would it look like for us to do things with people?” “Those traditional methods just don’t work out that well.” “We want to prevent disease much more that we want to treat it.” “We all want to help people get healthy.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 M David MI homepage: http://mdavidmi.com/ Matt’s email: matt@mdavidmi.com
Friday Nov 01, 2019
Friday Nov 01, 2019
In this week’s episode of The Official OSAP Podcast with Michelle Lee, Jessica Wilson, the International Business Development Manager for Instrument Management Systems and Infection Prevention at Hu-Friedy and member of the OSAP Board of Directors, joins Michelle to talk about the importance of hand hygiene. Episode Highlights: How Jessica became involved in OSAP Jessica’s Boot Camp session regarding Hand Hygiene Some hand hygiene tips Common questions and misunderstandings about hand hygiene Quotes: “Take your phone out and set your timer, and make sure that you wash for 20 seconds.” “Are you kidding me? We wear gloves – what’s the big deal?” “In general, as a standard for health care providers, we should not have any type of artificial nails.” “With hand hygiene, you should have written protocols to where you can provide that to a new employee regardless of where they worked before.” “Besides the thermostat, infection control is the most debated topic in any dental practice today…there’s so much education that still needs to be done!” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 OSAP’s homepage: https://www.osap.org/ Michelle Lee’s email: mlee@osap.org Hu-Friedy homepage: https://www.hu-friedy.com/
Thursday Oct 31, 2019
Thursday Oct 31, 2019
In this week’s episode of Rebuilding Your Dental Passion, Laura shares details and a hearty recommendation of ‘No More “Hygiene”’, a course offered by the ToPS Institute (Total Patient Service), which she attended recently. Episode Highlights: The ‘No More “Hygiene”’ course and its emphasis on whole body health Testing for bacteria How to start conversations with your patients about their health Quotes: “Essentially, this is about treating your patient’s whole health.” “It’s just not a sign of gum issues, it plays a role in so many other chronic diseases.” “Seven of those eleven bacteria that they are testing for are scaling-resistant!” “They’re probably not healing because we’re not actually treating the actual bacteria that’s happening in their body”. “This is the only diagnosis procedure that provides information on the cause of the bacteria.” “The offices that are utilizing this are seeing amazing results.” “Everybody’s different and they have a unique genetic susceptibility to the disease.” “You guys know when a lot of dental people get together it just really builds your passion.” “It just kind of enlightened us, and sparked that fire for us again.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 ToPS Insitute’s No More “Hygiene” homepage: https://totalpatientservice.com/seminars/no-more-hygiene/
Wednesday Oct 30, 2019
Wednesday Oct 30, 2019
In this week’s episode of the Reflection Health Podcast, Katy and Machell continue their series about ‘inflammation’ by looking at the prevention and treatment of oral inflammation. Episode Highlights: Recognizing and healing wounds in the mouth Biofilms and bacterial disruption The importance of communicating with patients and having them ‘own’ prevention and treatment Quotes: “It is absolutely impossible to talk treatment without discussing that systemic link.” “Anytime you have inflammation, redness, bleeding, any of those things - that’s infection, that’s an open wound.” “These biofilms are like ant hills.” “You have to disrupt the biofilms everywhere each time.” “That home care component is every bit if not more important than what we’re doing.” “In a lot of people’s cases…their life is at risk!” “Up to 50% of heart attack and stroke is due to oral pathogens.” “Just start talking to your patients, just start communicating.” Links: The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429 Productive Dentist Academy homepage: https://productivedentist.com/ Katy’s email: katy@productivedentist.com Machell’s email: machell@productivedentist.com
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